Store

Policy

Customer Care

Read on and discover how we are committed to you!

In-store: Visit a safe sanitized environment, try-on and browse what we have to offer.

On-site Services: We will assist you from start to finish with affordable tailoring and embroidery services. Most alterations are $10 per garment and embroidery starts at $5 per line. 

On-line Stores: We are constantly bringing your more and more tools for you to shop from home via our website. You can also find us on Google products, Facebook marketplace and more. 

You my also contact us by phone, text, chat or email.

Privacy & Safety

Any personal information we collect from our customers is only used for internal purposes and never shared. We store, and protect your personal information. We use third-party banking to verify payment and do not store full credit card numbers on file without your explicit permission. Our customers' privacy is of the highest importance to our business. 

Wholesale Inquiries

We do not currently offer wholesale accounts, however we do offer bulk pricing for large orders please contact us for eligible products and pricing tiers.

Return & Exchange Policy

If you are not 100% satisfied with your purchase we will gladly accept an exchange or return. Please note: ALL Items must be Unworn, Unwashed, Unaltered, with Original Tags and Packaging. 

Bring items back within 7 days from the receipt of your items, for an exchange or full refund to be issued by original payment type, cash or check. Please allow 1-3 business days to process the refund.

After 8 days a 25% restocking fee applies. Refund amount due after restocking fee will be issued in the form of cash.

After 30 days a 25% restocking fee applies. Refund amount due after restocking fee will be issued in the form of Store Credit.

All sales final after 90 days. For defective items a repair or replacement will be offered or refunded if a similar item is unavailable within 7 days of return. 

To be fair to ALL of our customers, we apply this policy without exceptions.

Payment Methods

- Credit / Debit Cards (Visa, MasterCard, Discover, American Express)

       We enforce a strict ID Policy, be prepared to show ID when you choose to pay with plastic in our store. Our online platform evokes a 3DSecure platform to protect our customers. 
- PayPal, Zelle, Venmo, Cash App, Facebook Pay

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Enrolled email: info@scrubsdelivered.com